The Refund feature can be used to help you manage the refund process for transactions that meet the refund requirements. Through this feature, you can process refunds for orders more easily and systematically, while ensuring that each refund is recorded in the system.
Here are the steps to return an order/product in the Mekari POS app:
Go to the Orders menu.
Select the order you want to refund.
Click the “three dots” icon in the upper-right corner.
Select the “Refund only” option.
Enter the amount to be refunded and click the “Continue” button.
Select the reason for the return and the refund method.
Click the “Process Refund” button to continue the refund process.
Click the “Done” button to end the refund process.
That concludes the explanation of how to refund an order in Mekari POS.