In managing a company account, there is the role of Account Owner as the primary owner of the account in SSO. This guide explains how to transfer the Account Owner role to another user within the same company. The transfer can only be done if the company has more than one user and is performed by the Account Owner through the Mekari account in the company menu. This role can only be transferred to another eligible user, namely a user who already has a verified email in SSO.
Important
- Make sure the company has been created and has more than one user within it.
- The account ownership transfer process can only be done by the account owner themselves and cannot be delegated to another user. Here are the steps.
Log in to your Mekari account. Then select the Company menu.
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Then in the Account owners section, select “Transfer ownership”.
The transfer ownership process is done separately for each product.
Then the following display will appear. Choose one of the emails to which you want to transfer Ownership. In this case, Ownership can only be transferred to users who have a verified email and are registered in Mekari Talenta (this rule also applies to other Mekari products), and this process is permanent and cannot be undone.
Then select “Transfer ownership”.
Then the system will send an OTP to your email. Check your email, then copy the OTP code to the display below.
After the transfer process is successful, the ownership of the product will be immediately replaced by the new account owner.
Next, all users (the previous account owner and the new account owner) will receive a notification like the following via email. Then click “Open Launchpad” to continue.
Then, you will be directed to the following page. On this page, you will see that the ownership transfer process has been successfully completed.
That concludes the explanation on how to transfer company ownership to another user. Also learn about how to change company information here.